A Real Smile Does More Than Cure Your Ill Feelings. A Real Smile Melts Away Opposition…. (The Magic of Thinking Big by David J. Swartz).
Busy in the business of running our daily lives, we have forgotten how to smile. Especially when it comes to work, we are so concerned with looking professional that we end up looking like stuck up idiots. I once worked for a company where my boss made it a point to look angry whenever he entered the office. For good measure, he would throw a tantrum within the first few minutes. The idea was to scare and intimidate everyone around. He succeeded quite well and we all made an effort to stay out of sight. If asked a question, we would keep our honest opinions to ourselves and try and tell what we thought the "boss" would like to hear.
I accept that anger can be used as a management tool. But once in a while, not all the time! When the manager comes into the office, his/her mood can set the mood of the staff for day. What would you prefer ? Happy employees working in tandem or people shit scared to tell you the truth and too intimidated to do anything meaningful ?
To all Healol managers : Please smile more often. Especially when you enter the office. You will be able to achieve more. A smile melts away opposition. You are ALWAYS on Candid Camera…..SMILE lah !!!
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